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Roanoke Electric Cooperative Earns Prestigious Touchstone Energy® Cooperatives’ Service Excellence Four-Star Cooperative Status

Last month Roanoke Electric Cooperative (REC) received national recognition from Touchstone Energy® Cooperatives for earning Service Excellence Four-Star Cooperative status. REC is one of only 17 other electric co-ops across the nation that has earned this prestigious Four-Star Cooperative recognition by completing four employee engagement courses in the Touchstone Energy Service Excellence Program.

“The Touchstone Energy Cooperatives network supports more than 740 electric cooperatives, so we are pleased to have achieved this high honor. This accomplishment demonstrates REC’s commitment to service and ongoing employee education, and our member-owners will reap the rewards of this effort,” remarked Curtis Wynn, president and CEO.

Touchstone Energy has recognized REC’s desire and dedication to effectively serve its membership in Bertie, Hertford, Halifax, Northampton, Gates, Perquimans and Chowan counties and become one of the best in the industry in a variety of ways. The Touchstone Energy Service Excellence Program is an on-site workshop series that empowers employees to become ambassadors of REC and electric cooperatives in general. During these workshops, co-op employees master advanced communication skills, adopt a “can-do” attitude and learn how to better assist members by proactively anticipating their needs.
 

Touchstone Energy® Cooperatives

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 47 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.

Roanoke Electric Cooperative:

Roanoke Electric Cooperative is an electric utility providing service to 14,000 members in Bertie, Hertford, Halifax, Northampton, Gates, Perquimans and Chowan counties. This institution is an equal opportunity provider and employer.

News and Events

August 14, 2017

Last week, NOAA warned of an “extremely active” Atlantic hurricane season, with 2-5 major hurricanes now in the forecast.

With this in mind, Roanoke Electric Co-op officials are emphasizing the importance of having hurricane preparedness plans in place. North Carolina sits on the Atlantic coast, and when hurricanes hit the region they often bring with them flooding, power loss and wind-damage. 

August 01, 2017

The Roanoke Electric Care Trust board recently awarded grants to five community groups, as part of the co-op’s Operation RoundUp program. Third quarter grants totaled $10,111.25 and were presented to the following organizations:

July 27, 2017

EDITOR’S NOTE:  Roanoke Electric Co-op CEO Curtis Wynn testified recently on “The State of Infrastructure in Rural America” before the House Committee on Agriculture.



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